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Privacy Policy 


Ofgem Privacy Statement

This privacy statement relates to this Ofgem website (www.ofgem.gov.uk).

Why does Ofgem collect personal information?

Ofgem will use any personal information collected from this website in accordance with the Data Protection Act 1998. Ofgem collects information from users in a number of different ways, either directly or indirectly.


Information collected indirectly

Internet Protocol Addresses

Users’ Internet Protocol addresses are automatically logged by our web server. This information is only used by Ofgem for statistical analysis, for example, to evaluate interest in the Ofgem website.

Cookies

Cookies are pieces of information/text generated by a server and stored on a user's hard drive. Ofgem uses cookies for navigation around the site. These cookies last for the duration of your connection to the site i.e. they expire when you close your browser. Ofgem does not use cookies to store personal information.

* Please note that cookies can be disabled by altering the settings in your browser.

Information collected directly

Ofgem processes e-mail addresses and/or other contact details or information which visitors voluntarily provide in order, for example, to receive information such as the Ofgem News updates. Specific details about how Ofgem uses your personal information are provided on the web pages where we collect this type of information.

Privacy

Ofgem will not use your information in any other way or disclose it to third parties without your prior consent.

Security

Ofgem has taken measures to ensure an adequate level of security for personal information processed via its website.

Links

The website contains links to other sites which are completely unrelated to Ofgem. This privacy statement does not apply to these sites nor are we responsible for the content and practices of these websites.

Individuals' rights

You have the right to access your information held about you by Ofgem and where necessary, to have it amended if it is inaccurate.

To exercise your rights or to obtain more information, please contact:

The Data Protection Officer
Office for Gas and Electricity Markets
9 Millbank
London
SW1P 3GE
Tel: 020 7901 7011
Fax: 020 7901 7378
Email: paul.kitcher@ofgem.gov.uk